Statement of Impartiality

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Introduction

These Scheme Rules have been written in accordance with the requirements of the applicable IAF Member National Accreditation Bodies under Accredited Certification Schemes. E-Tex Solution Ltd., hereafter known as “E-Tex Solution ” also comply with all conditions.

Scope

E-Tex Solution provides independent third-party assessment and registration services for companies who have implemented management systems against the following standards/codes of practice:

  • Quality Management Systems (ISO 9001)
  • Environmental Management Systems (ISO 14001)
  • Medical Devices Quality Management Systems (ISO 13485)
  • Occupational H & S Management Systems (OHSAS 18001 / ISO 45001)
  • Food Safety Management Systems (ISO 22000)
  • Information Security Management Systems (ISO 27001)
  • Security Management System for the Supply Chain (ISO 28000)
  • Codex Alimentarius (HACCP)
  • Good Manufacturing Practice (GMP)

Confidentiality

  • E-Tex Solution agrees not to disclose any information relating to the client’s business or affairs except information, which is in their possession before the date of acceptance of the E-Tex Solution contract.
  • Where information is needed to be disclosed to a third party either by law or as required under maintenance of certification by an Accreditation Body, the client shall be informed of the information as required by law.
  • For the purposes of registration verification, information contained on all issued certificates can be verified using the registration number shown on the certificate from the certification check on the E-Tex Solution web site (www.e-texsolution.com )

General Conditions

E-Tex Solution basic conditions for gaining and maintaining registration with are that all applicants agree to and comply with the following rules:

  • All information deemed necessary by E-Tex Solution in order to complete the registration process shall be made available to the applicant company.
  • If E-Tex Solution are not satisfied that all requirements for registration have been met it shall inform the applicant in writing stating which requirements.
  • When the applicant can demonstrate that effective corrective action has been taken within a specified time limit, then E-Tex Solution will arrange only to repeat necessary parts that cannot be verified by the submission of documented evidence.
  • If the applicant fails to take effective corrective action within the time limit then E-Tex Solution may repeat the audit in full at additional cost.
  • Identification of conformity shall only apply to site(s) audited and within the scope of registration as shown on the E-Tex Solution certificate of registration.
  • All fees must be paid as shown on the individual quotation. No certificate shall be issued for initial assessment or re-assessment until fees have been paid in full. Registration may be suspended if annual fees are not paid in full within the time frame set out within the individual quotation.
  • In order for the registered company to demonstrate effective management reviews and internal audits these activities shall be carried out at a frequency of no less than once per year.
  • Failure to return all certificates of registration shall result in legal action being taken against the company for unauthorized use or registration and accreditation marks and on misleading and inaccurate claims of registration.
  • The applicant must allow E-Tex Solution to conduct on-going surveillance visits at the times stated within the individual quotation.
  • E-Tex Solution offices which hold national accreditation directly with a national accreditation body, or hold “critical location” status are responsible for, and retain authority for, decisions relating to accredited certification, including the granting, maintaining, renewing, extending, reducing, suspending and withdrawing of certification.
  • The management representative must be made known to E-Tex Solution, and should there be a change of management representative then E-Tex Solution shall be informed in writing.

Application for Assessment

These Scheme Rules have been written in accordance with the requirements of the applicable IAF Member National Accreditation Bodies under Accredited Certification Schemes. E-Tex Solution Ltd., hereafter known as “E-Tex Solution ” also comply with all conditions.

Contract Acceptance

These Scheme Rules have been written in accordance with the requirements of the applicable IAF Member National Accreditation Bodies under Accredited Certification Schemes. E-Tex Solution Ltd., hereafter known as “E-Tex Solution ” also comply with all conditions.

Certification

  • On completion of the on-site assessment the lead auditor reports back to E-Tex Solution. The File Reviewer of E-Tex Solution shall review the report and supporting information, including the recommendations made by the lead auditor and decide whether to grant certification.
  • For any non-conformities raised, the client shall conduct root cause analysis and send details of corrections, corrective action and preventive action to E-Tex Solution within 30 days from the last day of the assessment visit. This information shall be reviewed by a qualified lead auditor and the client shall be informed of the result via email and/or having access via the E-Tex Solution client portal. Upon acceptance of the proposed actions the File Reviewer shall review the full report and make a decision on certification.
  • Certification shall only remain valid on the basis of continued conformity by the registered client. For any non-conformity or other situation that may lead to suspension the lead auditor shall report to E-Tex Solution and the suspension process shall take effect as defined within these rules.

Surveillance

  • On completion of the on-site assessment the lead auditor reports back to E-Tex Solution. The File Reviewer of E-Tex Solution shall review the report and supporting information, including the recommendations made by the lead auditor and decide whether to grant certification.
  • For any non-conformities raised, the client shall conduct root cause analysis and send details of corrections, corrective action and preventive action to E-Tex Solution within 30 days from the last day of the assessment visit. This information shall be reviewed by a qualified lead auditor and the client shall be informed of the result via email and/or having access via the E-Tex Solution client portal. Upon acceptance of the proposed actions the File Reviewer shall review the full report and make a decision on certification.
  • Certification shall only remain valid on the basis of continued conformity by the registered client. For any non-conformity or other situation that may lead to suspension the lead auditor shall report to E-Tex Solution and the suspension process shall take effect as defined within these rules.

Re-Certification

  • On completion of the on-site assessment the lead auditor reports back to E-Tex Solution. The File Reviewer of E-Tex Solution shall review the report and supporting information, including the recommendations made by the lead auditor and decide whether to grant certification.
  • For any non-conformities raised, the client shall conduct root cause analysis and send details of corrections, corrective action and preventive action to E-Tex Solution within 30 days from the last day of the assessment visit. This information shall be reviewed by a qualified lead auditor and the client shall be informed of the result via email and/or having access via the E-Tex Solution client portal. Upon acceptance of the proposed actions the File Reviewer shall review the full report and make a decision on certification.
  • Certification shall only remain valid on the basis of continued conformity by the registered client. For any non-conformity or other situation that may lead to suspension the lead auditor shall report to E-Tex Solution and the suspension process shall take effect as defined within these rules.

Use & Mis-Use of Certificates, Logos & Certification

Once a Certificate has been issued, then the client has the right to publish the fact and to apply the logo on their stationery and promotional material. The marks can only be used as specified with clause 23 of these Scheme Rules. Other conditions are as follows related to certification:

  • That no misleading statements are implied or made regarding certification.
  • That no certification document is used in a manner that would mislead clients or registered companies or the public in general.
  • Upon suspension, withdrawal or cancellation cease with immediate effect to use of the marks on advertising, such as brochures, letterheads, business cards, web sites, etc., and return the certificate to E-Tex Solution.
  • Should a scope of registration be reduced, amend all advertising materials where details of the scope have been published. For all reductions or increases in scope the original certificate to be returned to E-Tex Solution , prior to any updated certificate being issued.
  • That nothing is implied or an impression is given that certification activities are outside of the scope of certification.
  • Not to use certification in any way as to bring into disrepute the credibility of E-Tex Solution or of Accredited Certification that could affect public trust and confidence.